May 2005

TCANZ - Introduction to Usability for Technical Communicators

This workshop will cover the following topics:

  • Overview of Usability and its cousins Usefulness and Desirability
  • Defining the System
  • Situating the human within the product's use
  • Goal-driven design
  • Me-Centered design and the personification of products
  • Overview of the Customer Relationship Lifecycle
  • How to assess a product's understandability, learnability, and operability
  • Conducting Out-of-the-Box (OOBE, pron. 'oobie')
  • Evaluations
  • Usability Heuristics for software and documentation

Website: TCANZ May Workshop

UPA Auckland - Medley Night

Meddley night - Six 8-Minute Talks

Who else is attending UPA? What do they do? How did they get involved in usability?

We invite YOU to speak about:

  • Your job
  • A topic of interest to UPA
  • How your work incorporates or relates to usability, user centred design
  • Ask the audience a question - Got a burning question? you can stand up and ask us all to answer it.

Interested in talking? Got an idea for a future UPA topic? Please contact miriamwalker[at]acm[dot]org