October 2006
October 26, 2006
IVR Usability Workshops
Learn how to compose successful touch-tone and speech IVR applications in these workshops brought to you by Optimal Usability. Participants can expect to not only learn the fundamentals of IVR analysis and design but also the usability skills needed to create world-class customer experiences.
More information and registration at the Optimal Usability website.
The Auckland 2-day workshop is on Thursday the 26th and Friday the 27th of October.
The Wellington 1-day workshop is on Wednesday the 1st of November.