Topic: User Centred Design

Stalking Your Users: How to Conduct User Research in the Real World

As part of the Webstock Master Class series of workshops, Alex Wright will be presenting a workshop on 'Stalking Your Users: How to Conduct User Research in the Real World' on Wednesday 19 August.

GOVIS 2007 - Pre-Conference Workshop: Power to the People

Workshop presenters: Zef Fugaz and Bob Medcalf - Provoke and Elyssa Timmer - Boulder Services

Full day workshop: Tuesday 8 May 2007, 9:00 am - 5:00 pm, includes morning tea, lunch and afternoon tea.

Our one-day intensive workshop teaches you how to incorporate user goals and agency needs into the web design process. You'll develop a detailed understanding of users through user research, usage scenarios and conceptual models. You'll help create a user-centric government website that meets both agency and user needs. You'll learn how to conduct simple in-house usability tests. You'll learn about the impact on your design decisions in context of government web standards, the search experience and 'web 2.0' concepts. Be prepared to be engaged while gaining practical, actionable knowledge! This workshop is for website managers, business analysts, interaction designers, information
architects and anyone interested in the user experience.

Power to the People! workshop fees:
GOVIS member early bird $395.00
GOVIS member standard $495.00
Non-member early bird $495.00
Non-member standard $595.00

Full Conference Details: http://www.govis.org.nz/conference2007/

Register online: https://www.secureregistrations.com/GOVIS07/

UPA Wellington - User Needs: Case Studies from Big Sites

Three 20-minute presentations about government websites with a wide range of users. This event will be of interest to all web professionals – from developers and designers, to information architects, content managers and communicators.

1. Making pathways: using mindsets to redesign http://www.statistics.govt.nz/
Mindsets were more useful than personas for redesigning the information architecture of the Statistics New Zealand website. While personas focus on what users need, mindsets focuses on how they do something (eg, seek information). Jocelyn Morrison, product developer, talks about why mindsets instead of personas were used to improve the pathways to information on a complex site.

2. Easier uploads: redesign of an administration tool for http://www.nzlive.com/
Jared Gulian, web editor, on creating a better behind-the-scenes interface for people wanting to contribute events to the site.

3. Show and tell: visual information on http://www.teara.govt.nz/ Te Ara, the Encyclopedia of New Zealand
Tessa Copland, web editor and Helene Coulson, designer, give examples of converting complicated ideas into user-friendly diagrams and interactives.

* When: 12–1.30 pm, Tuesday 1 May 2007
* Where: Ground floor conference room, Statistics House, The Boulevard, Harbour Quays. You need to sign in at reception, then head left through the library.
* RSVP: Tessa.Copland [at] mch.govt.nz

To get to Statistics House: Access by road is from Aotea Quay at the traffic lights near the stadium. There is also a footpath beside the sheds and construction site on the harbour side of Aotea Quay, and a bridge walkway from the railway station and stadium. Get to the walkway from the north end of several rail platforms, and from the steps opposite East Day Spa on Thorndon Quay.